BETA: We would really appreciate your feedback to help us improve and grow the service - by providing feedback you can also be entered into a prize draw.

Privacy and cookies

Your privacy

Any personal information collected via this website is used only to respond to enquiries. No personal information is disclosed to third parties (unless specifically stated otherwise) and is held under the provisions of the Data Protection Act.

This site is operated by Surrey County Council, so please see our corporate privacy notice and individual privacy notices for further information.

Analytics

We use third-party web analytics tools to help us monitor how people use this website. Your IP address will be collected for the purpose of distinguishing between internal (staff) and external (public) usage. We do not associate your IP address with anything that is personally identifiable, so your use of this website will remain anonymous to us. To disable the collection of analytics data you can enable the "Do Not Track" setting in your browser.

Some parts of our website will instruct your browser to send a report when content is prevented from loading on one of our pages, due to our content security policy rules. We use these anonymous reports to improve the security of our website for our visitors, whilst ensuring that legitimate content is permitted.

Cookies

A cookie is a small text file that is stored on your device so that a website can remember information about your visit. A cookie will typically contain the name of the website that create it, a time period for which it is valid, and a value, which is often a randomly generated and unique number.

How we use cookies

Cookies used on this website do not store any personal data and are not used to gather personal information.

We use cookies for a variety of important reasons, for example:

  • To collect statistics about your use of our website.
  • To ensure a persistent connection with the same web server in the load balancing pool.

Cookies set by our website

NamePurposeExpiresOrganisation
SQ_SYSTEM_SESSION Session state End of session Surrey County Council
nmstat Analytics 33 months Siteimprove
_ga Analytics 02 years Google
_gid Analytics 24 hours Google
_gat Analytics 01 minute Google
nlbi_[ID] Visitor recognition End of session Imperva
incap_ses_[ID] Visitor recognition End of session Imperva
visid_incap_[ID] Visitor recognition 01 year Imperva

Third party cookies

Some third party services embedded within this website set their own cookies. These are known as third party cookies because they are not set by our website. We have no control over the cookies that are set by third party services.

How to enable or disable cookies

We recommend that you allow all cookies set by this site as they help us provide you with a better service. If you decide to disable our cookies then you may not be able to access certain parts of our website. Information about how to enable or disable cookies is available on the All About Cookies website.